At Oakville Child Counselling Therapy, we are dedicated to protecting your privacy. This Privacy Policy explains how we handle your personal data when you visit our website. Whether we process your data directly or on behalf of third parties, our commitment is to protect the privacy of every individual whose data we manage. This document will help you understand the types of personal data we collect, the reasons for processing it, and your rights concerning your data. For more information, please review our complete Privacy Policy.
We aim to safeguard your privacy and provide transparency about the information we gather, record, and use, along with guidance on managing your privacy preferences. If you have any questions or need further clarification regarding our privacy practices, please contact us.
Applicability of This Privacy Policy
This Privacy Policy applies exclusively to online activities and is relevant to visitors to our website regarding any information they share or that we collect. It does not cover data collected offline or through channels other than our website.
Consent
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Key Information About Data Processing
1.1 Scope of This Privacy Policy
This Privacy Policy governs the use of our website, including marketing activities on third-party platforms, distribution of newsletters, educational emails, and customer support. It does not apply to other data processing activities on external websites.
1.2 Data Controller
Unless stated otherwise, Oakville Child Counselling Therapy is the data controller responsible for processing your personal data.
1.3 Contact Information for Data Protection
For any data protection inquiries, please reach out to us via our Contact Page.
2. How We Process Your Personal Data
We process your personal data for a range of purposes, each with a specific legal basis:
2.1 Data Processing When You Visit Our Website
When you visit our website, we may process your data for various reasons:
- Website Provision and IT Security: We collect data to maintain the stability and security of our website. This includes data such as the full URL, browser type and version, IP address, operating system, and platform, stored in server logs for up to seven days for security reasons (Legal basis: Art. 6 (1)(f) GDPR).
- Localized Content Delivery: We use your data, like language settings, to provide content tailored to your needs (Legal basis: Art. 6 (1)(f) GDPR).
2.2 Website Analytics
We utilize tools like Google Analytics to understand how visitors use our website, helping us enhance services, improve advertising, and analyze site performance. You can opt out of Google Analytics by following this link or adjusting your ad settings on Google Ads.
2.3 Retargeting and Display Advertising
To provide personalized ads, we use cookies and retargeting services from providers like Google AdWords and Facebook Ads. You can opt out of this data processing through their respective privacy settings.
3. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Sharing of Personal Data
We may share your data with:
- Internal departments within Child Counselling Therapy
- IT service providers
- Legal authorities, if required by law
5. Your Rights Regarding Your Personal Data
You have several rights concerning your personal data, including the right to:
- Access, rectify, or delete your data
- Restrict or object to data processing
- Withdraw consent at any time
- Request data portability
To exercise any of these rights, please contact us through our Contact Page.
6. Changes to This Privacy Policy
We may modify or update this Privacy Policy from time to time. Any changes will be posted on our website, and significant changes will be communicated to you directly.
7. How We Use Your Data
The data we collect is used to:
- Operate, maintain, and improve our website
- Understand how you use our website to enhance your experience
- Communicate with you for customer service, marketing, and promotional purposes
- Prevent fraud and protect against misuse of our website
8. Types of Data We Collect
We collect both directly provided information and automatically collected data:
- Personal Information: Includes your name, contact details, and any other information you provide when creating an account or interacting with us.
- Technical Data: Involves log files, cookies, and similar tracking technologies to monitor user behavior.
For more information on our use of cookies and similar technologies, please refer to our [Cookie Policy].
Additional Information: Protecting Children’s Data
We take special care to protect the data of minors using our services. If you are under 18, please obtain permission from a parent or guardian before providing any personal data. We encourage parents and guardians to monitor their children’s online activities to ensure safe and responsible internet use.
Contact Us
If you have any questions or require further information, please contact us via our Contact Page.